Product Features

Campaigns & Marketing Automation


Here you'll learn how to build, schedule, and manage automated marketing campaigns within the Punchh Platform. These articles explain campaign triggers, targeting, and messaging tools available to you.

🎯 Campaign Types

  • Anniversary Campaign
  • Challenge Campaigns
  • Checkin Survey Campaign
  • Compression Campaign
  • Coupon Campaign
  • Mass Notification Campaign
  • Mass Offer Campaign
  • Post Checkin Message Campaign
  • Post Checkin Offer Campaign
  • Post Purchase Campaign
  • Post Redemption Message Campaign
  • Post Redemption Offer Campaign
  • Profile Update Campaign
  • Promo Campaign
  • Recall Campaign
  • Referral Campaign
  • Signup Campaign
  • Social Cause Campaign

🛠️ Tools

  • Campaign Management
  • Campaign Performance Page
  • Campaign Priorities
  • Campaign Split Testing
  • Campaign Status Tracker
  • Campaign Templates
  • Email Components (Saved Rows)
  • Email Templates (Email Editor)
  • Image Manager
  • Workflow Management & Approvals
  • Surveys

📚 Reference Guides

  • Archiving of Expired Rewards
  • Blackout Dates
  • Campaign Message Options
  • Dynamic Fields & Message Tags
  • Email Personalization
  • How to Distribute Offer Passes Using Campaigns
  • How to Gift Bonus Points Based Only on the QC Menu Items
  • Rich Messaging
  • Send Time Optimization
  • UTM and Link Tracking
  • How to Send Campaigns in a Guest's Local Timezone

📊 Analytics & Reporting

  • Campaign Summary Report
  • Coupon Report
  • Email Analytics
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Guests & Segmentation
On This Page
  • 🎯 Campaign Types
  • 🛠️ Tools
  • 📚 Reference Guides
  • 📊 Analytics & Reporting
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