Campaigns & Marketing Automation

Here you'll learn how to build, schedule, and manage automated marketing campaigns within the Punchh Platform. These articles explain campaign triggers, targeting, and messaging tools available to you.

Campaign Types

• Anniversary Campaign
• Challenge Campaigns
• Checkin Survey Campaign
• Compression Campaign
• Coupon Campaign
• Mass Notification Campaign
• Mass Offer Campaign
• Post Checkin Message Campaign
• Post Checkin Offer Campaign
• Post Purchase Campaign
• Post Redemption Message Campaign
• Post Redemption Offer Campaign
• Profile Update Campaign
• Promo Campaign
• Recall Campaign
• Referral Campaign
• Signup Campaign
• Social Cause Campaign

Tools

• Campaign Management
• Campaign Performance Page
• Campaign Priorities
• Campaign Split Testing
• Campaign Status Tracker
• Campaign Templates
• Email Components (Saved Rows)
• Email Templates (Email Editor)
• Image Manager
• Workflow Management & Approvals
• Surveys

Reference Guides

• Archiving of Expired Rewards
• Blackout Dates
• Campaign Message Options
• Dynamic Fields & Message Tags
• Email Personalization
• How to Distribute Offer Passes Using Campaigns
• How to Gift Bonus Points Based Only on the QC Menu Items
• Rich Messaging
• Send Time Optimization
• UTM and Link Tracking
• How to Send Campaigns in a Guest's Local Timezone

Analytics & Reporting

• Campaign Summary Report
• Coupon Report
• Email Analytics