Loyalty Program Management

Here you'll learn how to set up and manage your loyalty program's rules, tiers, and structures. These articles explain how to configure and maintain your loyalty program within Punchh.

🛠️ Tools

• App Message Composer
• Dynamic Rewards
• Membership Tiers
• Tier Boost
• Program Rules
• System Messages: General
• System Messages: Gift Card
• System Messages: Payments
• System Messages: SMS
• System Messages: Membership

📚 Reference Guides

• Loyalty Pay: Overview
• Membership Tier Reset Strategies

📊 Analytics & Reporting

• Dashboard (Landing Page)
• Device Analytics Report
• Employee Loyalty Metrics
• Fraud Analytics Report
• Gifting Metrics
• Liability Report
• Spend Lift Report
• Transaction Analytics Report