March Release - V4.72

What's new?

AI Boosted Products

Introduced AI-driven product recommendations to surface relevant items based on customer behavior, improving conversion rates, menu engagement, and average order value.

AI Phone Ordering

Integrated with SunDevs to enable AI-powered phone ordering, expanding ordering channels and automation capabilities.

Catering Fees

Introduced advanced catering fee capabilities to support more complex pricing scenarios. Brands can now define fees based on event type, guest count, and service level (e.g., setup/cleanup), and combine multiple fee types into a single quote. This reduce manual adjustments and improve pricing accuracy.
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Catering Order Quotes

Users can now request quotes for large or custom catering orders. This gives operators the flexibility to tailor pricing based on factors such as volume, timing, delivery logistics, and availability. Once reviewed, quotes can be accepted by the users and seamlessly converted into confirmed orders.
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Capacity Management (PAR POS Integration)

Integrated in-store order data from PAR POS into the capacity service, enabling a more accurate view of kitchen load. This supports dynamic throttling across digital channels based on real-time capacity.
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Delivered by “X”

Users will now see which delivery partner is fulfilling their order, providing greater visibility and trust during checkout and order tracking.

Free Modifier Functionality (PAR POS Only)

Users can now clearly see how many modifiers are included at no extra cost based on data pulled directly from the POS, improving transparency and clarity during checkout.
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POS Next – Simphony Gen2

We’ve added Simphony Gen2 POS integration through POS Next-middleware. 
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POS Configuration in Management Center

POS integration settings are now managed directly in the Management Center, making configuration easier and reducing reliance on legacy tools.

External Orders API v2 (Link)

Our updated API now supports Menu v2, enabling third-party marketplaces to integrate directly with Ordering for improved scalability and flexibility.

Marketplace Store URL in Link Status Dashboard

Marketplace store URLs can now be accessed directly from the Link Status Dashboard in the Management Center, simplifying troubleshooting and reducing reliance on the CMS.

DoorDash Promotions Enhancements

We now support DoorDash’s latest promotion capabilities, including stacked promotions, co-funded campaigns, and improved funding attribution at both the order and item level, giving brands more flexibility in running promotions.

Catering Dispatch Improvements

• Auto-Refresh Dispatch Order List: Order lists now refresh automatically for faster updates and improved operational efficiency.
• Increased Orders Per Page Default to 20: The default view now displays 20 orders per page, providing better visibility and reducing the need for pagination.

Enhanced Login Experience

We’ve introduced a new unified identity service to provide a more seamless and consistent login experience across platforms, improving security and simplifying user authentication.

Stay tuned for more updates as we continue to enhance our products and services!