Punchh Platform Release Notes - 18 March 2025 Deployment

The updates described in these release notes and the affected/linked documentation will not be available in the Punchh platform until the target deployment date.

Campaigns

Improved Visibility for Deactivated Campaigns

The previous "Deactive" tag added beside the name of a deactivated campaign on the Campaign Performance Page (CPP) was difficult to see in the light (standard) themed browser. This has been resolved so that the tag is visible in both light and dark browser modes. (EPS-9801)

Reporting & Analytics

Data Export Email Enhancements

The Data Export communication email has been completely redesigned with a modernized and visually appealing template to enhance clarity, usability, and overall user experience. Please note that data export communications will now be sent from data-exports-support@partech.com. (DP1-1619, PDOC-2927) 

See the following article(s) for more details:

Updated Location Data Export Fields

The Location Data Export now includes the physical address of each location along with state, city, and zip code details. The Address, City, State, and Zip Code fields are now available for selection on the Location Data Export selection screen. When moved to the selected fields, they will be included in the Location Data Export. (DP1-1624, PDOC-2926) 

See the following article(s) for more details:

Updated Redemption Report

We have introduced a new ‘Deals Summary’ Report tab as an extension of the Redemption Report for brands using 'Deals' functionality to distribute rewards. The new report will provide metrics related to 'Deals' performance. (DP1-1585, PDOC-2894) 

See the following article(s) for more details:

Consumer Experience

Earning Code Added to iFrame

The iFrame now supports an earn-only QR code and barcode for easier in-store earning. If you would like to enable this feature, please contact your Punchh representative. (CX-2606) 

Webhooks

Improved Webhook Log Filters

We have improved our webhook log filters to enhance searchability in the Webhook Logs section, allowing filtering by fields such as user email address, phone number, external_source_id, and marketing and transactional subtypes. (INT-3006, PDOC-2935) 

See the following article(s) for more details:

Developers Corner

Auto Redemption Supports Banked Currency

The auto-redemption feature in multiple redemptions (Redemptions 2.0) will allow auto-application of banked currency in addition to existing discount categories (subscription, offer, and fuel reward). The auto_redemption_discounts response parameter in the POS and Mobile Program Meta API endpoints now accepts discount_amount as a possible value. (OMM-1201, PDOC-2938)

See the following article(s) for more details: