Punchh Platform Release Notes - 17 September 2024 Deployment

The updates described in these release notes and the affected/linked documentation will not be available in the Punchh platform until the target deployment date.

Loyalty

Gift Card Auto-Reload for World Gift Card

We have added World Gift Card as an additional gift card provider that supports Stored Value with auto-reload. (INT-2364, PDOC-2629)

See the following article(s) for more details:

Campaigns

Users Incorrectly Added to Unsubscribed List

From May 15 - July 3, 2024, some Punchh customers were affected by an abnormal increase in non-human click unsubscribes. This issue between our email vendor, SendGrid, affected Microsoft's email domains. SendGrid has identified the incorrect unsubscribes and removed them from their unsubscribe list. SendGrid has provided this list to Punchh, and we have removed them from our unsubscribe list as of August 22, 2024. (CAM-5461)

Resolved Issues With Challenges Module

Recently while working on the Challenges module optimizations, a bug that was introduced in the feature prevented the server from sending details of challenges scheduled for the future over the Mobile API. This would impact businesses with use cases where future challenges must be relayed to the mobile app for guest engagement. This release fixes that issue and restores the legacy behavior. (EPS-8933)

Webhooks Manager

Activate/Deactivate an Adapter From the Adapter List

We have enhanced the Webhooks Manager UI so that an adapter can be activated or deactivated directly from the adapter list via the Actions menu. (INT-2629, PDOC-2630)

See the following article(s) for more details: