June Release - V4.63

Limited Time Products

Brands can now define availability windows for products, allowing for easy rollout of seasonal or promotional items.

What’s New:

• Set specific start and end dates to control when a product is available for ordering and pickup.
• Products are automatically hidden from all ordering channels once the end date passes.
• Built-in validations help prevent setup errors (e.g., start date must be in the future).
• Easily configure and manage availability windows directly in the Management Center.

Want to learn more? Limited time products

Favorite Items

Users can now mark products and configurations as favorites for easy reordering.

Main Capabilities:

• Registered users can save and manage favorite items.
• Saved favorites are accessible from the home screen or account page.
• Guest users are prompted to sign up to use the feature.

Want to learn more? Favorite Products

Pre-Ordering

Brands can now configure pre-ordering availability, enabling orders to be placed in advance for specific products.

What Brands Can Do:

• Set an order window: Define when customers can add the item to their cart
• Set a fulfillment window: Specify when the item is available for pickup or delivery
• Display smart in-app messaging, such as “Preorder for pickup starting June 15”
• Support date-based logic that adapts to future availability without manual intervention

Want to learn more? Pre Ordering

Order Throttling V2 - Order Count Strategy

We’re expanding our kitchen capacity management tools with the new Order Count Strategy. This throttling approach allows brands to limit the number of orders accepted per time slot, ensuring smoother operations during high-demand periods.

What’s New:

• Define a maximum number of orders per 15-minute window.
• Customize limits for rush hours, holidays, and other key times.
• Kiosk orders remain exempt from throttling but are still factored into capacity calculations.
• Track availability in real time with the enhanced Slot Occupancy Dashboard.

Want to learn more? Order Count Order Throttling Strategy

Order Make Time Insights Dashboard

Launching a new dashboard that provides data and insights on how dynamic preparation time is used across stores and brands.

Want to learn more? Order Make Time Insights Dashboard

Tablet V2 – Order Management for NMG

Brands using NMG can now manage kitchen orders directly via the in-store tablet, improving operational flexibility.

Partial Refunds (NMG)

We’ve expanded our Menu v2 refund capabilities with partial refunds support across all order types, including those involving loyalty rewards or redemptions.

Want to learn more? How to Partially Refund an order in v2

Separate PAR POS Destination IDs for Kiosk (V1)

Introducing a granular configuration allowing kiosk orders to be routed to a separate POS destination ID, distinct from other 1P channels.

What has been improved?

POS API V2

Releasing a new version of our external POS API, enabling POS partners to integrate directly with our V2 platform for more robust and scalable support.

Marketplace Store Availability Toggle

Brands can now manage store availability on marketplaces (e.g., DoorDash, Uber Eats) directly from the Link connectivity dashboard.

SkipTheDishes Multi-Store Support

Added support for multiple delivery options through SkipTheDishes, including robo-delivery and future ghost kitchen operations.

Enhanced Web App Logo URL Behavior

We’ve improved the homepage logo functionality:

• If a URL is configured, clicking the logo on the homepage will now open the specified marketing site in a new browser tab.
• If no URL is configured, the logo will no longer perform any action, ensuring a clean and predictable user experience.

Removed Marketing Site from App Drawer

Cleaned up UI by removing the marketing website link from the app drawer.

Stay tuned for more updates as we continue to enhance our products and services!