Micros RES Deployment Steps

Mass Micros RES Deployment Steps

Punchh provided the following outline of steps on deploying Punchh Integration on Micros RES as a courtesy. Due to the wide variety of Micros RES environments, Punchh does not have the ability to support this type of broad-deployment outside of normal POS Engineering team working hours (M-F 8:30a-5:30p PDT) Punchh cannot provide assistance with writing the scripts required to enable remote, command line deployment of Punchh

Deploy single location according to Micros RES 3700 Configuration and Installation Guide
Validate all Punchh integration functionality before proceeding
Confirm all required Micros RES Firewall and AV Networking rules are working in the pilot site.
Update and CONFIRM all firewall and AV networking rules have been pushed to all target sites
Copy the save the following files from C:\Program Files (x86)\Punchh\Config :
Punchh.cfg
Micros.cfg
Edit the following line in the Punchh.cfg file as follows (or in a similar way):
1. <API_Key>API_Key_Placeholder</API_Key>
  This placeholder will be used by your the script that you will need to write to be replaced with the actual Punchh API key
Export the location list from the Punchh Portal
The Location CSV will be emailed and will include each location's details including the API key for each location
Add column to that list for a field that can uniquely identify your locations. That can be BOH machine name or something on your system that you can detect from your shell script
Write shell script that does the following:
- Copies your preserved config files to C:\Program Files (x86)\Punchh\Config
- Replaces API_Key_Placeholder in Punchh.cfg with the actual API key
- Runs Punchh MSI installer in a silent mode:
  - See example below (note: this must be ran with an elevated command prompt):
    SetupPunchh_vX.X.X.X.exe msiexec /i "SetupPunchh.msi /qn"
  - Refer to the following msiexec guide for the list of parameters: https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/msiexec
- The previous step can be done after you copy the config files in place. If you do it 1st then you'll have to restart Punchh service
Micros RES POS Settings configuration has to be done separately.

Common issues

If you have different printer setup in different locations then you'll need to create one more variable for <IDN_Printer>false</IDN_Printer>parameter in Micros.cfg
Try to keep other parameters same between locations. That will simplify troubleshooting and deployment

Micros RES Deployment Checklist

Micros RES Firewall Site Setup