Promotions

A promotion can be applied to an order to reduce, or alter, the price of order items. Promotions differ from discounts in that they can contain qualifiers and can make use of codes.

Add Promotion dialog, Bogo Options tab, with Name, Id, Alternate ID, Printer Name, Promotion Type set to Bogo, Marketing Campaign, Max Amount, Max Per Order, Automatically Apply, Pricing Method set to Free, and Free Item Type set to Greatest Price
  • Name: Name of the promotion.

  • Active: Promotion can be applied to orders.

  • Printed Name: Name to be printed on the order receipt.

  • Promotion Type:

    • Bogo: Requires one or more qualifying item be ordered along with the discounted item; order items need to be selected first. When this option is selected, the first tab is called Bogo Options.
    • Combo: This promotion type is no longer being used.
    • Coupon: One or more items are discounted; order items do not need to be selected first. When this option is selected, the first tab is called Coupon Options.
    • Gift Card: Reduces the price of items that are gift card issues or reloads. When this option is selected, the first tab is called Gift Card.
    • Order Reduction: One or more items are discounted; order items do not need to be selected first. When this option is selected, the first tab is called Order Reductions Options.
  • Approval Needed: Promotion can only be applied/authorized by an employee with Security Level > Approve Promotion enabled.

  • Marketing Campaign: Marketing campaign to assign to the order when the promotion is applied.

  • Max Amount: Maximum total dollar value of the promotion per order.

  • Max Per Order: Maximum number of times the promotion can be applied to a single order.

  • Allow Prior Item Promotions: Can be applied to order items that have already had another promotion applied.

  • Bogo Options tab:

    • Automatically Apply: Automatically apply the promotion when qualifying items are ordered.
      • Can span across multiple seats: Controls whether an automatically applied promotion should look at all items in an order (checked) or only items for a specific seat (unchecked) before being applied.
    • Pricing Method:
      • Discounted Price: Reduce the discounted item to a specific price. Use the field below the drop-down list to enter the price.
      • Dollar Discount: Reduce the price of the discounted item by a specific dollar amount. Use the field below the drop-down list to enter the discount amount.
      • Free: Reduce the price of the discounted item to zero.
        • Free Item Type:
          • Greatest Price: Highest priced item will be discounted.
          • Lowest Price: Lowered priced item will be discounted.
      • Percent Discount: Reduce the price of the discounted item by a specific percentage. Use the field below the drop-down list to enter the percentage.
  • Combo Options tab: NO LONGER USED.

  • Coupon Options tab:
    Edit Promotion dialog, Coupon Options tab, with Distribution, Coupon Type, and Applies to Modifiers fields

    • Distribution:
      • Across Items: Discount amount is distributed equally across the qualifying items.
      • Each Item: Discount amount is applied to each qualifying item.
    • Coupon Type:
      • Dollar Amount: Order item is discounted by a specific dollar amount. Use the field below the drop-down list to enter the discount amount.
      • Percent: Order item is discounted by a specific dollar amount. Use the field below the drop-down list to enter the percentage.
    • Applies to Modifiers: Promotion applies to modifiers as well as base items.
    • Discounted Item Limit: Maximum number of items that can be reduced by the promotion.
  • Gift Card tab:
    Edit Promotion dialog, Gift Card tab, with Automatically Apply and Reduction Type fields

    • Automatically Apply: Automatically apply the promotion when qualifying items are ordered.
      • Can span across multiple seats: Controls whether an automatically-applied promotion should look at all items in an order (checked) or only items for a specific seat (unchecked) before being applied.
    • Reduction Type:
      • Amount: Gift card item is discounted a specific dollar amount. Use the field below the drop-down list to enter the discount amount.
      • New Price: Gift card item price is set to a specific amount. Use the field below the drop-down list to enter the price.
      • Percent: Gift card item is discounted a specific percentage of its current price. Use the field below the drop-down list to enter the percentage.
  • Order Reductions Options tab:
    Edit Promotion dialog, Order Reductions Options tab, with Automatically Apply, Limit # of Discounted Items, Item(s) to Discount, and Reduction Type fields

    • Automatically Apply: Automatically apply the promotion when qualifying items are ordered.
      • Can span across multiple seats: Controls whether an automatically applied promotion should look at all items in an order (checked) or only items for a specific seat (unchecked) before being applied.
    • Limit # of Discounted Items: Maximum number of items that can be reduced by the promotion.
      • Item(s) to Discount:
        • Greatest Price: Highest priced item will be discounted.
        • Lowest Price: Lowered priced item will be discounted.
    • Reduction Type:
      • Amount: Item is discounted a specific dollar amount. Use the field below the drop-down list to enter the discount amount.
      • New Individual Price: Item price is set to a specific amount. Use the field below the drop-down list to enter the price.
      • New Total Price: Total order price is set to a specific amount. Use the field below the drop-down list to enter the price.
        NOTE: This setting is best used along with promotion qualifications, as set on the Qualifications tab.
      • Percentage: Gift card item is discounted a specific percentage of its current price. Use the field below the drop-down list to enter the percentage.
    • Applies to Modifiers: Promotion applies to modifiers as well as base items.
    • Applies to Combo Components: Promotion applies to combo components.
    • Order Minimum: Minimum order subtotal required before any items qualify.
    • Automatically Add Qualifying Items to the Order (Only Quantity Qualifiers): Allows items assigned to the promotion to be ordered automatically when entering the promotion code or using the Promotion button.
  • Items Tab:
    Edit Promotion dialog, Items tab, with Discounted Item Group dropdown and Discounted Items checklist

    • Discounted Item Group: Item group containing the items that qualify. If left as [None], then only the items selected in Discounted Items qualify for the promotion.
    • Discounted Items: Checked items qualify for the promotion.
  • Qualifications tab:
    Edit Promotion dialog, Qualifications tab, with Qualify, Type, Item Count, Item Group, and Amount fields

    • Qualify: Additional items must be ordered before the qualifying item can be discounted.

    • Type:

      • Amount: Additional qualifying items must exceed a specific dollar amount.
      • Quantity: A specific number of additional qualifying items must be ordered.
    • Item Count: The number of individual items that qualify for the promotion.

    • Item Group: Item group containing the additional qualifying items.

    • Amount: Dollar amount or count that must be satisfied.

    • 'Add' button: Opens the Add dialog.
      Add dialog with Type, Item Group, Amount fields and an item list for selecting qualifying items

      • Type:
        • Amount: Additional qualifying items must exceed a specific dollar amount.
        • Quantity: A specific number of additional qualifying items must be ordered.
      • Item Group: Item group containing the additional qualifying items. If left at [None], then only items in the right pane of the item list count as qualifying items.
      • Amount: Dollar amount or count that must be satisfied.
      • Item list: Items in the right pane count as qualifying items.
  • Dates tab:
    Edit Promotion dialog, Dates tab, with Enforce Date Range checkbox and StartDate/EndDate fields

    • Enforce Date Range: Promotion can only be applied within the specified date range, set using the StartDate and EndDate fields.
  • Days tab:
    Edit Promotion dialog, Days tab, with day-of-week checkboxes

    • Enforce Days: Promotion can only be applied on the checked days of the week.
  • Hours tab:
    Edit Promotion dialog, Hours tab, with Enforce Time Range and StartTime/EndTime fields

    • Enforce Time Range: Promotion can only be applied within the specified time period, set using the StartTime and EndTime fields.
  • Valid Terminals tab:
    Edit Promotion dialog, Valid Terminals tab, with Limit Terminals checkbox and terminal type checklist

    • Limit Terminals: Promotion can only be applied on the checked terminal types.
  • Valid Destinations tab:
    Edit Promotion dialog, Valid Destinations tab, with Limit Destinations checkbox and destination checklist

    • Limit Destinations: Promotion can only be applied to orders of the selected destination.
  • Valid Sections tab:
    Edit Promotion dialog, Valid Sections tab, with Limit Sections checkbox and section checklist

    • Limit Sections: Promotion can only be applied when the order is in any of the checked sections.
  • Codes tab:
    Edit Promotion dialog, Codes tab, with Code Is Required, Require Single Use Code, Manual Code, and Bar Code fields

    • Code Is Required: Promotion can only be applied be entering or scanning a code.
    • Require Single Use Code: Promotion can only be applied by using a single use promotion code.
      • Manual Code: Code that can be manually entered to apply the promotion when not using single use codes.
      • Bar Code: Bar code value that can be scanned to apply the promotion when not using single use codes.
  • Restrictions / Other Options tab:
    Edit Promotion dialog, Restrictions / Other Options tab, with checkboxes for Allow Prior Order Reductions, Allow Later Order Reductions, Allow Prior Item Promotions, and Allow Prior Modifier Promotions

    • Allow Prior Order Reductions: The promotion can be applied to orders that already have a promotion or discount applied to them.
    • Allow Later Order Reductions: Other promotions and discounts can be applied to orders that already have this promotion applied to them.
    • Allow Prior Item Promotions: This promotion can be applied to items that already have a promotion applied to them.
    • Allow Prior Modifier Promotions: This promotion can be applied to modifiers that already have a promotion applied to them.
  • Custom Fields Tab: Allows the user to create/define custom fields for promotions to leverage customer-specific data and provide cleaner data management and usage.
    Custom Fields tab of a promotion dialog showing a Field Name and Value table and an Add Custom Field button

    To add a custom field:

    1. Select the Add Custom Field button.
    2. Select a Field Name from the provided dropdown.
    3. Enter the desired text in the Value field.
    4. Click OK to save.