AVA Beta AI Chatbot

We are excited to release our new AI-powered chatbot, AVA Beta! AVA Beta provides instant, on-demand assistance to help users quickly find answers, complete tasks, and navigate the POS system more efficiently. Available 24/7, it reduces reliance on support, accelerates staff training, and delivers consistent, accurate guidance -- helping teams save time and stay focused on delivering great customer experiences.

The feature will be automatically turned on with the 5.16 release. You can find AVA Beta in the top right-hand corner of the Admin Portal, once you have logged in. Look for this icon on the top right-hand side of the screen (next to the Logout button):