How Do I Change the Payment of a Reopened Order?
Enter the Manager Menu
- Once logged in to the register, select Manager
Note: The order you wish to reopen must have been taken on the current business date, and on the current drawer assigned in the register.
Reopen the Order
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Select View Closed Orders
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Select the appropriate order from the list
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Select Reopen Order
Note: The details of the order will be displayed on the left panel, along with the payment that was taken to tender the order.
Delete the Existing Payment
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Select the payment inside of the order window
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Select the Delete button
Note: Once the Delete button has been selected, the payment will be removed from the order and it can be paid out again with a different payment method.