PAR POS: Setting up Dynamic Line Items

Overview

Dynamic Line Items allow PAR Ordering to send custom fees — such as catering charges — directly to your PAR POS as named line items on the receipt. This keeps your check data clean and ensures fees display with the correct name and amount at the point of sale.

Setting up Dynamic Line Items requires two steps:

1. Create a placeholder item in your PAR POS Settings Editor.
2. Enter the item's ID in Management Center.

Prerequisites

Before you begin, confirm the following:

• You have access to the PAR POS Settings Editor.
• You have Admin access to Management Center.
• Your brand uses PAR POS as your point-of-sale integration.

Step 1: Create a Placeholder Item in PAR POS Settings Editor

You need one menu item in PAR POS configured to accept a custom name and price at the time of each order. PAR MENU overwrites the name and price per order, so the values you enter during setup are only placeholders.

1. Open PAR POS Settings Editor.
2. Create a new menu item. You can enter any name and price — PAR Ordering replaces them per order.
3. Enable the Ask Name flag.
4. Enable the Ask Price flag.
5. (Optional) Assign a Tax ID if you want the fee to be taxed.
6. Click Save, then note the Item ID — you'll need it in the next step.

Step 2: Enter the Item ID in Management Center

You can configure the Dynamic Line Item ID at the brand level so it applies to all stores in the store group. You can also override it for individual stores that use a different item.

Brand Level (All Stores)

1. Go to Brand > Configurations > Store Groups.
2. Select your store group, then navigate to POS Integration > Brink Settings.
3. Find the Dynamic Line Item ID (catering and open fees) field and enter the Item ID from Step 1.
4. Click Save.

Store-Level Override (Optional)

If a specific store needs a different item than the rest of the brand:

1. Navigate to the store's Configurations > POS Integration Settings.
2. Open the Integration Type tab and scroll to Dynamic Line Item ID (catering and open fees).
3. Enter the store-specific Item ID. Leave this field blank to use the brand-level value.
4. Click Save.

Troubleshooting

Symptom	Cause	Resolution
Order fails with "Dynamic Line Item ID must be set in integration settings"	The Item ID is missing from both the store group and store settings.	Return to Step 2 and enter the Item ID at the store group level (or at the store level for the affected location).
The fee appears on the receipt with the wrong tax amount	The Tax ID or Revenue Center on the placeholder item is misconfigured in PAR POS.	Review the Tax ID and Revenue Center settings on the placeholder item in PAR POS Settings Editor. PAR POS calculates tax based on that item's configuration.