Punchh Platform Release Notes - 5 May 2026 Deployment

The updates described in these release notes and the affected/linked documentation will not be available in the Punchh platform until the target deployment date.

Store Locations

Store Locations: New Location Creation Now Works with Additional URL Labels

Brands that had Additional URL Labels configured in their business settings previously encountered a 500 Internal Server Error when attempting to create new store locations via Store Locations → All Store Locations → New Location. This issue has been resolved, and admins can now successfully create new locations regardless of their Additional URL Labels configuration. (EPS-11429)

Developers Corner

Braze Integration: Reward and Redemption IDs Now Sent as Strings

In the Braze downstream integration, the reward_id, redemption_id, and redemption_code_id attributes have been updated from a numeric data type to a string data type across all related events (such as rewards and redemption events). This change applies to the Braze adapter only — all other downstream integrations retain their existing data types. Braze customers should ensure their downstream configurations and attribute mappings are compatible with string values for these fields. (INT1-2188, INT1-2056, PDOC-3958)

Note: No action is required if your integration already supports string values for these fields. If your integration expects numeric types, you may need to update it to handle string values.

Update to Data Types for Reward and Redemption IDs in Webhooks Manager Documentation for Braze Events

We have updated the Braze Webhooks Adapter documentation on the Developer Portal to change the data type of the following attributes from Numeric to String:

  • reward_id
  • redemption_id
  • redemption_code_id

See the following article(s) for more details: