Punchh Platform Release Notes - 09 June 2026 Deployment
The updates described in these release notes and the affected/linked documentation will not be available in the Punchh platform until the target deployment date.
Assist by PAR Intelligence
Response Feedback With Thumbs up and Down
Customers can now rate any Assist response with a thumbs up or thumbs down, right in the chat. Feedback is logged to help improve future responses. Assist is currently available to a limited group of customers. (AVA-10)
Action Required: Please contact your Punchh representative if you’re interested in enabling this feature for your organization.
Loyalty
Points & Tiers Expiry Settings in Program Rules
A new Points & Tiers Expiry tab is now available in Program Rules, giving brand administrators direct visibility into loyalty points and membership tier expiry configurations. Admins can view expiry strategies with contextual fields displayed based on the selected re-evaluation method (e.g., Expiry Day/Month for "Annually on a Specific Date," Membership Expiry Warnings for "Annually on Membership Level Bump Anniversary," and Inactive Days for "Guest Inactivity"). Full Access admins can also edit warning notification thresholds such as Expiry Warning Days and Final Expiry Warning Days, while all other expiry strategy fields remain read-only and continue to be managed through existing channels. (LPE-2087, LPE-2067, PDOC-4088)
See the following article(s) for more details:
- Program Rules (Support Portal)
Developers Corner
BYOIDP Documentation Now Available for Guest Identity Service
Following our May 26, 2026 announcement of Bring Your Own Identity Provider (BYOIDP) support, Guest Identity Service (GIS) documentation for BYOIDP flows is now available. You can now review the complete implementation workflow for integrating BYOIDP with your applications. (INT2-2093, INT2-2759, INT2-3075, PDOC-4075)
The documentation includes:
- Getting Started guidance for BYOIDP integrations
- API reference topics for BYOIDP enterprise SSO flows
- Support details for SAML 2.0 and OIDC-based identity provider integrations
- Token exchange procedures for obtaining access and refresh tokens
This release completes the documentation needed to implement the BYOIDP functionality announced on May 26, 2026.
See the following article(s) for more details:
- Guest Identity Service (GIS) — Overview (Developer Portal)
- Initiate IDP Login (Developer Portal)
- Process OIDC Callback (Developer Portal)
- Process SAML 2.0 Callback (Developer Portal)
- Exchange IDP Code for Tokens (Developer Portal)