Punchh Platform Release Notes - 04 November 2025 Deployment
The updates described in these release notes and the affected/linked documentation will not be available in the Punchh platform until the target deployment date.
Offers Management
Item Qualifier Enhancement
Within the Qualification Criteria flow, the Item Qualifier function 'Net Amount Excluding Min/Max Price Item Equal to' will allow you to exclude multiple units from the Minimum Spend Threshold value. Currently, this function excludes only one quantity of the item when evaluating the minimum spend threshold on a receipt. With this enhancement, you can now define the number of item quantities you wish to exclude from the threshold calculation. Additionally, Delivery Fees, Taxes, and Service Charges will not be considered in the minimum spend threshold amount. (These were previously being included in the spend threshold calculation, instead of considering only the menu item prices.) With this release, the backend logic has been updated to ensure that only items classified as ‘M’ (Menu items) are considered in the calculation. (OMM-1520, PDOC-3336)
See the following article(s) for more details:
- Qualification Criteria (Support Portal)
Consumer Experience
Update to SMS Opt-in Flow
If using the SMS module with SMS opt-in copy is enabled in the sign-up flow of the iFrame, the copy can now support SMS-specific Terms & Conditions and Privacy Policy URLs. Please reach out to your Punchh Representative for assistance in updating. (CX-2799)
Reporting and Analytics
Data Schema - New Columns
A new column 'tax_rate' has been added to the 'locations' table. (CAM-6693, PDOC-3337)
Three new columns, 'location_id', 'discount_value', and 'tax_value' have been added to the user_subscriptions table. (CAM-6677, CAM-6688, PDOC-3337)
See the following article(s) for more details:
- Data Pipeline - Data Dictionary (Support Portal)
- Database Schema and Data Field Change Announcements (Support Portal)
Data Schema - New Table
A new table 'state_subscription_taxes' has been added to support the new Subscription Taxation page. (CAM-6695, PDOC-3337)
See the following article(s) for more details:
- Database Schema and Data Field Change Announcements (Support Portal)
Platform Integrations
New Learning Module Vendor Integration
We’re preparing to migrate our learning content to a new vendor and rebrand Punchh University as PAR Academy. This change is part of a broader effort to consolidate and streamline learning materials that are currently fragmented across platforms. (ENG-1752)
Developers Corner
Subscription Purchase Location Tracking
Subscription purchases now capture and return the location where the plan was purchased. This enhancement enables accurate tracking and display of the origin location for loyalty guests. As part of this enhancement, the location ID (location_id) must be explicitly selected by the guest in the mobile app when purchasing a subscription. This parameter is included in the Purchase Subscription API request (Mobile and Platform Functions), then saved and returned in the API response. (CAM-6689, PDOC-3348)
Affected API endpoints:
POST /api2/mobile/subscriptionsPOST /api2/dashboard/subscriptions/purchase
See the following article(s) for more details:
- Mobile - Purchase Subscription (Developer Portal)
- Platform Functions - Purchase Subscription (Developer Portal)
Asynchronous Support Gifting API Now Supports Gifting of Currency and Visits
The Asynchronous Support Gifting API has been enhanced to support gifting of currency and visits, in addition to the existing support for points and rewards. A new request parameter, reward_amount, has been added to the API to specify the currency amount to be gifted to the user, while the existing gift_count parameter is used to specify the number of visits to be gifted. (LPE-1556, PDOC-3356)
See the following article(s) for more details:
- Asynchronous Support Gifting (Developer Portal)