Punchh: Challenges

Challenges are a powerful way to gamify any loyalty program and boost member engagement. By incorporating gamification, businesses can inspire customer participation, leading to a 65% increase in average visits during campaigns. Even after campaigns, visits remain 20% to 30% higher than before.

How to use it?

• Configure Challenge Campaigns:

  All challenge campaigns should be configured within the Punchh dashboard. Click here to learn more.

• PAR Ordering Configuration:
  The only necessary configuration on the PAR Ordering side is enabling the feature on the Management Center (MC) on Discount and loyalty platform > Feature Enablement

  

User Experience

Mobile App

• Available challenges: User can check the active Challenges campaigns on the Mobile app main screen and in Profile > Challenges

  • Main Screen:

    

  • Profile:

    

• Challenge List:

  

• Challenge information and status:

  

• Challenges push notifications: Customer will receive a push notification when a challenge is completed:

  

Web App

• Available challenges: User can check the active Challenges campaigns on the Web app main screen and in Profile > Challenges

  • Main Screen:
  • Profile:

• Challenges list: