How to Configure the Catering Order Edit Period

Each brand sets rules that control when catering orders can be edited:

• There is a time window before pickup or delivery when edits are allowed (for example, up to a certain number of hours before the event).

• This edit window can be different for:

  • Catering pickup orders
  • Catering delivery orders

• You can set up these options at both the brand and store level. Store-level settings will override brand-level settings if changed.

Steps to Configure

1. Choose the All Stores or the specific store you want to configure in the Management Center
2. Navigate to Configurations > Order Type.
3. Click Manage for Catering Pickup or Catering Delivery.
4. Click POS Settings.
5. Toggle on Allow order edits.
6. In the Order edit period field, enter the amount of time in hours when edits will be allowed, before the order is locked.
7. Save your changes.