Free Delivery Configuration
Restaurant brands can now offer Free Delivery Promotions to boost order volume or target specific customer segments. This feature provides flexibility to:
- Incentivize larger orders
- Reward loyal or high-value customers
- Run targeted marketing campaigns without requiring promo codes
Management Center Configuration
Free Delivery can be configured at both the Brand and Store levels.
Brand-Level Setup
Navigate to:
MC > Brand > Order Type > Delivery / Catering Delivery
Store-Level Setup
Navigate to:
MC > Store > Order Type > Catering Delivery / Catering Pickup
Within these order types, brands and store managers can define Free Delivery Rules based on:
- Minimum Order Value
- Customer Segments
For Orders Over (Subtotal)
Set a minimum order subtotal (before tax, fees, and discounts) required to qualify for free delivery.
Example:
Orders over $50 receive free delivery.
Customer Segment Targeting
Free delivery can also be offered to specific customer segments based on:
- Customer attributes
- Purchase behavior
- Loyalty tier
Segment IDs
Apply free delivery to selected customer segments by entering their Segment IDs.
Eligible customers will automatically receive free delivery at checkout—no promo code required.
